Comments on: “Unable to expire password for root” – Debian 9 in vCloud Director https://emilwypych.com/2017/06/20/unable-to-expire-password-debian-9-vcloud/ by Emil Fri, 18 Jan 2019 11:22:59 +0000 hourly 1 https://wordpress.org/?v=6.7.4 By: Emil https://emilwypych.com/2017/06/20/unable-to-expire-password-debian-9-vcloud/#comment-575 Fri, 18 Jan 2019 11:22:59 +0000 https://emilwypych.com/?p=268#comment-575 In reply to Martin.

Hi, Martin!

Unfortunately, I am not able to help you – your pamd configuration looks fine, so it should work (in theory). I don’t have any lab, because I don’t work with VMware anymore, so I even cannot try to reproduce your problem. 🙁 I suggest opening an issue https://github.com/vmware/open-vm-tools/issues. Hope they will be able to help you!

]]> By: Martin https://emilwypych.com/2017/06/20/unable-to-expire-password-debian-9-vcloud/#comment-574 Thu, 17 Jan 2019 15:29:31 +0000 https://emilwypych.com/?p=268#comment-574 Hi,
I am currently facing the problem with deploying and reseting root password on Debian 9.
Log says:
INFO: Handling password settings …
INFO: Changing the password…
DEBUG: Command: ‘/bin/cp -f /etc/shadow /etc/shadow.copy’
DEBUG: Result:
DEBUG: Exit Code: 0
INFO: password utils
DEBUG: Command: ‘**************’
DEBUG: Exit Code: 512
ERROR: Fatal error occoured during customization !! Customization halted.
ERROR: Error : Unable to expire password for root users OR set password for root user at /tmp/.vmware-imgcust-dfw6Woo/scripts/Customization.pm line 972.

INFO: Get Tools Daemon Command Line
DEBUG: Command: ‘ps -C vmtoolsd -o cmd=’
DEBUG: Result: /usr/bin/vmtoolsd

DEBUG: Exit Code: 0
DEBUG: Command: ‘/usr/bin/vmtoolsd –cmd “info-set guestinfo.gc.status Unable to expire password for root users OR set password for root user at /tmp/.vmware-imgcust-dfw6Woo/scripts/Customization.pm line 972.
“‘
DEBUG: Result:

DEBUG: Exit Code: 0
INFO: Return code is 248.

Customization process returned with error.

Deployment result = 248

Setting generic error status in vmx.

This is how the vmtoolsd looks:
# PAM configuration for vmtoolsd
#%PAM-1.0
auth required pam_shells.so
auth sufficient pam_unix.so shadow
auth required pam_unix_auth.so shadow
account required pam_shells.so
account sufficient pam_unix.so
account required pam_unix_acct.so

We are running open-vm-tools:
open-vm-tools 2:10.1.5-5055683-4+deb9u1

Do you have any suggestions what the problem can be?
Thank you very much.

Martin

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